Q:What is the size of your facility?
A:Our building located in Onsted, MI is 4,500 sq feet.
Q:What is your normal lead time?
A:Standard lead time is 15 business days with expedite options available up to 24 hour turnaround.
Q:What type of CAD files are accepted?
A:We can accept most CAD file formats (e.g. STEP, X_T, DWG, PDF, SLDPRT, etc.)
Q:What types of materials can be CNC machined outside of steel?
A:Pioneer Cuts specializes in aluminum and steel but are equipped to handle all material styles including but not limited to copper, brass, bronze, nickel, titanium, acetal, peek, nylon, and UHMW.
Q:What shipping company do you use?
A:UPS is the primary courier used by Pioneer Cuts. However, if another shipping company is preferred we can ship through any courier we are provided a shipping account number for.
Q:Where can you ship to?
A:We are able to ship globally.
Q:Is there a maximum and minimum order quantity?
A:You can order from 1-100,000+ parts. There is no limit to quantities. Submit a quote request for any desired quantity.
Q:What payment methods do you accept?
A:Pioneer Cuts accepts credit and debit card payments as well as checks, ACH payments, and money orders.
Q:What are your normal business hours?
A:Normal business hours are Monday-Friday 8 am- 6:00 pm.
Q:What are your core competencies?
A:Pioneer Cuts offers high speed precision, quick turnaround, complex geometry, and on time delivery every time.
Design Parts with the manufacturing process in mind.