Q:What is the size of your facility?

A:Our building located in Onsted, MI is 4,500 sq feet.

Q:What is your normal lead time?

A:Standard lead time is 15 business days with expedite options available up to 24 hour turnaround.

Q:What type of CAD files are accepted?

A:We can accept most CAD file formats (e.g. STEP, X_T, DWG, PDF, SLDPRT, etc.)

Q:What types of materials can be CNC machined outside of steel?

A:Pioneer Cuts specializes in aluminum and steel but are equipped to handle all material styles including but not limited to copper, brass, bronze, nickel, titanium, acetal, peek, nylon, and UHMW.

Q:What shipping company do you use?

A:UPS is the primary courier used by Pioneer Cuts. However, if another shipping company is preferred we can ship through any courier we are provided a shipping account number for.

Q:Where can you ship to?

A:We are able to ship globally.

Q:Is there a maximum and minimum order quantity?

A:You can order from 1-100,000+ parts. There is no limit to quantities. Submit a quote request for any desired quantity.

Q:What payment methods do you accept?

A:Pioneer Cuts accepts credit and debit card payments as well as checks, ACH payments, and money orders.

Q:What are your normal business hours?

A:Normal business hours are Monday-Friday 8 am- 6:00 pm.

Q:What are your core competencies?

A:Pioneer Cuts offers high speed precision, quick turnaround, complex geometry, and on time delivery every time.